Property manager app - readings, settlements, and control
Domopay organizes the work of building managers, housing cooperatives, and housing associations. Collect meter readings from tenants, run utility settlements, and keep a full history of every unit in one place - no more spreadsheets or paper slips.
One panel instead of ten spreadsheets
Most property managers in Poland still collect water, gas, and electricity readings by email, text message, phone call, and handwritten notes left in mailboxes. If you manage even five buildings, that adds up to dozens of spreadsheet tabs, scores of emails buried in folders, and roughly a week of work every month just transcribing and sorting numbers by hand. Domopay turns that into a single panel where you see every address, every unit, and every meter at a glance - current value, date of the last reading, consumption for the period, and whether it's been submitted. Readings are automatically grouped by building, floor, and unit, so managing dozens of addresses across different cities no longer means hundreds of separate files or hours spent hunting for a number. The panel also flags missing readings, so you can immediately see which tenants haven't submitted before the deadline. Moving from paper to a digital system isn't just more convenient - it drastically cuts the risk of losing important data, speeds up the flow of information between tenants and management, and means you can pull up a clean history in seconds if a resident ever disputes a bill.
Tenants submit readings themselves
Each tenant gets an invite link to the mobile app and logs into their own separate account. They see only their own flat and their own meters - never a neighbor's data or another building's. Submitting a reading takes about 30 seconds: open the app, pick the meter, type in the value, optionally attach a photo of the dial as proof, and it's done. You get a push notification and an email immediately, with the full dataset ready for settlement - no extra effort on your part. That turns a manager's job from reactive (waiting on tenants) into proactive (just watching the calendar). The app sends automatic SMS reminders 7 days, 3 days, 1 day, and one hour before the deadline, which cuts the number of forgotten readings dramatically. If a tenant still misses the deadline, you can enter the reading yourself on their behalf - from a photo left at the mailbox, a phone call, or a meter-reader's visit - and the system always logs who entered which reading and at what time. That solves the problem of older tenants without a smartphone (they can still read the number out over the phone) and gives you a clear paper trail if a dispute ever comes up.
A history that won't get lost
Paper slips, old Excel workbooks, emails buried three folders deep - every property manager knows the pain of digging up a number from eighteen months ago. Domopay records every reading, every date, and every detail, and keeps it safely in the cloud indefinitely. Each unit's history shows the complete run of readings from the day the account was created, down to the day and hour each one was entered. If a tenant disputes what they were charged, you just open that unit's card and show the exact sequence of readings with dates attached. When a unit changes hands, the new tenant is added to the system and the history simply continues without a gap. You can export the data to PDF - for a housing-association report, an audit, or a legal proceeding - or to CSV for your accounting software. Polish regulations require billing records to be kept for a minimum of five years, and Domopay guarantees that data survives even if your own computer's hard drive fails. On top of that, the system logs who made every change - whether the tenant entered the reading themselves, you made a correction, or the value was an automatic estimate. That distinction matters enormously when you need to show that a number came from the tenant and wasn't altered by management.
Built for the Polish market
The Polish rental and property-management market runs on its own set of rules - specific tariffs, regulations, and everyday realities that a generic tool won't understand. Domopay understands Polish meters: two-zone G12 (cheap night rate) and single-zone G13 tariffs approved by URE (the Energy Regulatory Office), each with its own rates and measurement schedule. It understands hot and cold water billed separately, a fixed subscription fee alongside a variable usage charge, and sewage calculated 1:1 against cold-water consumption - exactly as required under Wody Polskie and BPWK standards. The system also handles gas tariffs from suppliers like PGNiG, Orlen Gaz, and Fortum, understands the difference between cubic metres of gas and thermal kWh (roughly 1 m³ ≈ 10.5 kWh), and correctly accounts for usage patterns tied to the heating season. The interface is available in four languages - Polish, Ukrainian, Russian, and English - making it easy to manage tenants who don't speak Polish, which matters especially in cities with large immigrant and refugee populations. Every tenant logs in and sees the interface in their own language, cutting down on misunderstandings and mistakes when entering data.
Manager questions about Domopay
During beta there's no limit on addresses or units. A manager can handle a single multi-family building or a portfolio of dozens of properties across different cities.
Tenants get an invitation link from the manager and log in to their own independent account. They see only their unit and meters - never any data from neighbors or other buildings.
No - Domopay is not an accounting system. It focuses on reading collection, consumption tracking, and settlement history. Export to PDF or CSV and pass the data to your accounting system or accountant.
The manager can enter a reading manually on the tenant's behalf at any time - based on a phone report, a note in the mailbox, or a meter walk. The history shows who entered each reading.
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