Domopay vs Fortum eBOK - what's the difference?

Fortum is a Swedish-Finnish energy group with a long history in gas and electricity. In Poland, Fortum serves tens of thousands of customers, supplying gas and electricity with reasonably solid support through its Fortum eBOK app. The app covers invoices, contract management, and basic gas-usage statistics - fine if Fortum gas is the only thing you need to track. The trouble starts when you want the full picture of every meter in your home. Fortum eBOK only covers gas supplied by Fortum - there's no way to add a water meter, an electricity meter, or gas from a competing supplier. It also has no offline mode, no way to keep history beyond the current contract, and no PDF export. If you're dealing with several suppliers, or just want everything logged in one place, the Fortum app falls short. Domopay fills in exactly what Fortum eBOK is missing - it collects gas, electricity, and water readings in one place, regardless of who supplies them. If your gas is from Fortum, your water from the municipality, and your electricity from a different operator, Domopay ties them all together. It works offline, exports your history, and shows you the total monthly cost of running your home. Fortum wins customers in Poland's gas market mainly by offering competitive prices and transparent tariffs. Fortum's customers tend to be people who actively compared offers and deliberately switched away from PGNiG (Orlen Gaz). For that kind of customer, tracking your own gas meter readings matters even more - your own numbers in Domopay let you verify whether Fortum's promotional tariff is actually delivering a lower bill compared to your previous period, and whether your gas usage is tracking with the projections you were given when you switched. Fortum supplies gas across Poland, but in any home gas is just one of several meters. Electricity comes from a regional operator (Tauron, PGE, Enea, Energa), water from the local municipal utility. A typical Fortum customer ends up juggling at least three separate customer portals and three separate apps just to keep on top of utilities. Domopay is the neutral layer that ties all of that together - a Fortum gas reading, an electricity reading from whichever operator you use, and a water reading, all in one place, with history that survives a change of supplier. Fortum customers who chose the company for better gas pricing have a particular reason to keep their own readings. Like any supplier, Fortum can lean on estimated readings for much of the year. Your own log in Domopay gives you an independent benchmark: you see exactly what you used and can compare it against Fortum's invoice. If a bill turns out to be based on an estimate, your Domopay history becomes the basis for a complaint and a correction based on actual consumption. If you're a Fortum customer in Poland looking for an app to track your gas meter and everything else in the home, Domopay is built with exactly that in mind. Gas from Fortum, electricity from your regional operator, water from the municipal utility - all in one app, available offline and on every device. Join the Domopay waitlist.

Why use both apps?